Question 1

What is the difference between Unlimited Subscription and Team Plan?

Accepted Answer

Both options provide you with unlimited downloads of subscription content, but the Team Plan allows you to add more members and share the downloaded content, so you buy once and use it with your team.

Question 2

We have only one video editor in the company. Should we purchase a team plan?

Accepted Answer

No, if there’s only one person using stock content in your company, you can fully benefit from Unlimited Subscription.

Question 3

Who can I add to my team plan?

Accepted Answer

Anyone you wish: from your colleagues to partners to vendors. All the members you invite will be licensed to use content for your company’s business.

Question 4

How can I pay for a team plan?

Accepted Answer

The payment methods might differ, we’ll contact you after you submit the form and discuss all the details.

Question 5

Is there a monthly plan option?

Accepted Answer

No, you pay only once a year and enjoy unlimited downloads for 12 months.

Question 6

Can I change the team members after buying the subscription?

Accepted Answer

Yes, the team administrator can manage the team, add or remove users, and allocate credits among them.

Question 7

Is there any difference in licensing for individuals and for teams?

Accepted Answer

The licensing is the same, but with a team plan you can benefit from adding more people to edit licensed content.

Question 8

I already have a subscription, can I switch to a team plan?

Accepted Answer

You can’t switch plans, but you can buy the team plan when the current plan expires. Alternatively, you can create another account to purchase the team plan.

Question 9

What will happen to my downloaded content after my team plan subscription expires?

Accepted Answer

If you’re the admin, you’ll still have access to all downloaded content, but without permission to share it with other team members. All the members of your plan won’t have access to edit downloaded content anymore.

Question 10

Can I license content for my clients or do they have to create an account?

Accepted Answer

If your clients need the end product of your work, they don’t need to have an account to use it. Though if they’re going to edit stock content, they have to have their own account.

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